Slow Speeds

Note: Cochrane Telecom Services is neither responsible nor affiliated in any manner for any use of software linked on this page.

The most common cause of a slow connection is a virus infection and/or your system is infected with Spyware. To prevent slow connections, it is good practice to scan your system regularly to prevent any unwanted Spyware from entering your system. Additionally, ensure you have an antivirus program installed and that the software is up to date and scans on a regular basis.

Even if your computer is new, regular maintenance is essential in order to keep your connection running quickly and smoothly.

Test Your Speed

Note: Please ensure there are no peer-to-peer programs running while doing a speed test. This includes any music or movie downloading programs. Additionally, performing a speed test over a wireless connection will provide inaccurate results. Please ensure this test is performed over a wired connection.

1. Click on this link:  Speed Test

2. Click the button "Begin Test"

After clicking the "Begin Test" button, your computer will test internet speed between your location and our office. Two tests will be performed including a Download Speed Test and an Upload Speed Test. Speed test results will vary depending on location, network congestion, the condition of the networking equipment and your computer. Below is an example of average results users will see using our Warp Packages:

Download Bandwidth Speeds	Upload Bandwidth Speeds
Warp 1 - 1.5 Mbps to 2.0 Mbps	All Warp Packages
Warp 2 - 2.3 Mbps to 3.0 Mbps	0.5 Mbps to 1.0 Mbps
Warp 3 - 4.1 Mbps to 5.0 Mbps

Don't mistake the 100MB you see in your system tray as your internet speed. 100MB stands for the speed of the network connection between your computer and the CTS ADSL modem.

Calculator to convert your speeds

Anti Spyware Software

Provided below is a list of some of the top Anti Spyware software:

• Sypbot Search & Destroy: http://www.safer-networking.org/en/index.html

• Microsoft Windows Defender: http://www.microsoft.com/download/en/details.aspx?id=17

• Lavasoft Ad-Aware Free Internet Security: http://www.lavasoft.com/products/ad_aware_free.php

• Navarre Webroot Secure Anywhere: http://www.webroot.com/EN_US/index.html

• McAfee Antivirus Plus 2012: http://home.mcafee.com/store/antivirus-plus

Antivirus Software

Provided below is a list of some of the top free antivirus software:

• Avast Free Antivirus: http://www.avast.com/free-antivirus-download

• AVG Free Antivirus: http://free.avg.com/ca-en/homepage

• Microsoft Security Essentials: http://windows.microsoft.com/en-US/windows/products/security-essentials

• Panda Cloud Antivirus: http://www.cloudantivirus.com/en/

• Avira AntiVir Personal Edition: http://www.avira.com/avira-free-antivirus

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